Returns & Exchanges
At Gear Bags, we want you to be completely satisfied with your purchase. If your new bag isn't the perfect fit for your lifestyle, you can return or exchange it within 30 days of delivery.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Prepare the Package
Place the unused bag in its original packaging with all tags attached to ensure it remains protected during transit.
Label and Ship
Download and print the prepaid shipping label provided by our portal, attach it to your box, and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned item, we will process your refund or exchange within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing