Frequently Asked Questions
Everything you need to know about your next favorite bag.
What materials are used in Gear Bags products?
We use a combination of premium full-grain leather, high-density ballistic nylon, and reinforced recycled polyester to ensure durability and a sleek aesthetic.
How long does shipping take?
Standard domestic shipping typically takes 3-5 business days. International orders can take between 7-14 business days depending on the destination and customs processing.
What is your return policy?
We offer a 30-day hassle-free return policy. Items must be in their original condition with tags attached to be eligible for a full refund.
Do your bags come with a warranty?
Yes, all Gear Bags products are backed by a limited lifetime warranty covering manufacturing defects in materials and craftsmanship.
How should I clean and maintain my bag?
For nylon bags, we recommend spot cleaning with a damp cloth and mild detergent. For leather accents, use a specialized leather conditioner every 6 months to maintain suppleness.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.